FAQ

How could I have access to my wallets with all needed passphrases and passwords so my family could take my coins?
If your family has physical access to your device when you're gone, all they need to know is your password. If they don't, they will also need yo...
Fri, 7 Jan, 2022 at 1:04 PM
Can a thief hack/bruteforce my stolen/lost device and spend my funds?
Is your phone rooted or not? Rooted devices are less secure as the app storage isolation practically exists only in theory after the rooting, making the dev...
Wed, 7 Apr, 2021 at 10:40 AM
How safe are my funds? How are my private keys stored?
Your seed and private keys never leave your device. They are encrypted by an AES key derived from the password you currently have set for protecting the wal...
Fri, 2 Apr, 2021 at 4:40 PM
All about Tether (USDT)
Tether on Ethereum The Ethereum version of USDT is supported by Coinomi. Its ticker symbol is "eUSDT" to differentiate it from the Omnilayer toke...
Tue, 4 Feb, 2025 at 4:05 PM
What does “No Connection” mean?
“No Connection” appears when Coinomi is unable to communicate with the servers/nodes. You may also see a red dot on the corner of the screen, or the bloc...
Fri, 6 Sep, 2024 at 11:51 PM
Unable to Send Ethereum Token - Token Transfer Error
This article addresses what to do if you encounter a 'Token Transfer Error' when sending an Ethereum token. You may see this error on an explorer, s...
Wed, 7 Apr, 2021 at 10:39 AM
How to sign / verify messages
Coinomi allows you to sign and verify messages on all supported coins. By signing a message with your address, you can prove that you own that address witho...
Mon, 13 Dec, 2021 at 4:22 PM
Callisto Cold Staking
On November 2018 Callisto (CLO) started their Cold Staking contract. To be able to Cold Stake in Coinomi you must be using at least the app version 1.11.7 (...
Wed, 7 Apr, 2021 at 10:37 AM
What is Payment ID, Destination Tag, Invoice ID, Memo and Public Message?
Monero (XMR), Ripple (XRP), Binance Coin (BNB) and NEM (XEM) developers implemented extra fields for transactions, other than just destination and value. Th...
Wed, 7 Apr, 2021 at 10:36 AM
What is "Reserved Balance" or "Unlocked Balance"?
Under your Ripple (XRP) and Monero (XMR) balances, you will see "Reserved Balance" and "Unlocked Balance" respectively. Reserved...
Thu, 9 Jan, 2025 at 1:35 PM