How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Introduction to Coinomi
Staking in Coinomi
How much do I have to pay to use Coinomi? How do I set fees?
Why would you consider using a wallet that doesn't support 2FA?
What will happen if you stop developing Coinomi or shut down every server? Will I be able to recover my funds?
See all 26 articles
HOW TO - Failed/Pending Exchanges
HOW TO - Check the status of an exchange I performed in Coinomi
Coins/Tokens unavailable in the in-app exchanges
Linking to MyEtherWallet (MEW)
Where are my tokens?
How do I add a supported ETH token in Coinomi?
How to manually add an ERC20 token?
I have added a supported token to my Coinomi but the app shows the old wallet
See all 13 articles
Migrating from other wallets into Coinomi
What is the difference between IMPORTING a private key and SWEEPING a wallet?
How to import a Coinomi seed into Electrum?
What is the Recovery Tool and how do I export my private keys?
Can I import my Coinomi private keys to another non-HD wallet?
See all 9 articles
What are these 0.00 ETH transactions?
Why is my transaction unconfirmed/stuck for hours/days?
How can I replace or cancel my unconfirmed transaction?
Why did my address change? Can I reuse a used address?
When looking at transactions for coins, some say "received with" and some say "received from". Why is that?
See all 10 articles
I've lost my Recovery Passphrase. Are my funds lost?
How can I back up/restore my wallet? What happens if I lose my phone?
I restored my wallet using the correct passphrase but I don't see my funds.
I have forgotten my app password, is it possible to reset it?
How to add a BIP39 passphrase to my existing recovery phrase?
See all 8 articles
All about forks
Claiming your forked coins
BCH(ABC)/BSV Fork - Information/Splitting
How to extract private keys from other wallets
I can't sweep my BTC private key
See all 9 articles
What are "default", "compatibility" and "legacy" addresses? All about Segwit.
Help Desk Software