Coinomi Support
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Knowledge base
General
FAQ
26
Introduction to Coinomi
How much do I have to pay to use Coinomi? How do I set fees?
Why would you consider using a wallet that doesn't support 2FA?
What will happen if you stop developing Coinomi or shut down every server? Will I be able to recover my funds?
Can I deposit/withdraw FIAT money (USD, EUR, etc) into/out of Coinomi?
See all 26 articles
Exchanges
4
HOW TO - Failed/Pending Exchanges
HOW TO - Check the status of an exchange I performed in Coinomi
Coins/Tokens unavailable in the in-app exchanges
ShapeShift Membership
dApps/Tokens (ETH)
12
Linking to MyEtherWallet (MEW)
Where are my tokens?
How do I add a supported ETH token in Coinomi?
How to manually add an ERC20 token?
I have added a supported token to my Coinomi but the app shows the old wallet
See all 12 articles
Import/Export
9
Migrating from other wallets into Coinomi
What is the difference between IMPORTING a private key and SWEEPING a wallet?
How to import a Coinomi seed into Electrum?
What is the Recovery Tool and how do I export my private keys?
Can I import my Coinomi private keys to another non-HD wallet?
See all 9 articles
Addresses/Transactions
10
What are these 0.00 ETH transactions?
Why is my transaction unconfirmed/stuck for hours/days?
How can I replace or cancel my unconfirmed transaction?
Why did my address change? Can I reuse a used address?
When looking at transactions for coins, some say "received with" and some say "received from". Why is that?
See all 10 articles
Password/Passphrase
8
I've lost my Recovery Passphrase. Are my funds lost?
How can I back up/restore my wallet? What happens if I lose my phone?
I restored my wallet using the correct passphrase but I don't see my funds.
I have forgotten my app password, is it possible to reset it?
How to add a BIP39 passphrase to my existing recovery phrase?
See all 8 articles
Forks
10
All about forks
Claiming your forked coins
BCH(ABC)/BSV Fork - Information/Splitting
How to extract private keys from other wallets
I can't sweep my BTC private key
See all 10 articles
SegWit
1
What are "default", "compatibility" and "legacy" addresses? All about Segwit.
Farsi translated articles
FAQ
12
Introduction to Coinomi (Farsi)
Why would you consider using a wallet that doesn't support 2FA? (Farsi)
Why is my transaction unconfirmed/stuck for hours/days? (Farsi)
Which coins do you support? How can I add more? (Farsi)
I've lost my Recovery Passphrase. Are my funds lost? (Farsi)
See all 12 articles
Help Desk Software
by Freshdesk