Coinomi Support

FAQ 34

• Introduction to Coinomi: What is Coinomi?
• Getting started with Coinomi (Basic use and Navigation)
• How much do I have to pay to use Coinomi? How do I set fees?
• Why would you consider using a wallet that doesn't support 2FA?
• Do you log my activity in your servers?

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Exchanges 4

• HOW TO - Failed/Pending Exchanges
• HOW TO - Check the status of an exchange I performed in Coinomi
• Coins/Tokens unavailable in the in-app exchanges
• Exchange History - Information

dApps/Tokens (ETH) 9

• How do ethereum fees work / How to use the ethereum 'Advanced Settings' menu?
• Linking to MyEtherWallet (MEW)
• Where are my tokens?
• GAS LIMIT - How does it all work in Coinomi?
• How to manually add an ERC20 token?

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Import/Export 11

• Migrating from other wallets into Coinomi
• What is the difference between IMPORTING a private key and SWEEPING a wallet?
• How to import a Coinomi seed into Electrum?
• What is the Recovery Tool and how do I export my private keys?
• Can I import my Coinomi private keys to another non-HD wallet?

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Addresses/Transactions 15

• What are these 0.00 ETH transactions?
• Why is my transaction unconfirmed/stuck for hours/days?
• How can I replace or cancel my unconfirmed transaction?
• Why did my address change? Can I reuse a used address?
• When looking at transactions for coins, some say "received with" and some say "received from". Why is that?

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Password/Passphrase 8

• I've lost my Recovery Passphrase. Are my funds lost?.
• How can I back up/restore my wallet? What happens if I lose my phone?.
• I restored my wallet using the correct passphrase but I don't see my funds
• I have forgotten my app password, is it possible to reset it?.
• How to add a BIP39 passphrase to my existing recovery phrase?.

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Forks 8

• All about forks.
• Claiming your forked coins
• BCH(ABC)/BSV Fork - Information/Splitting.
• How to extract private keys from other wallets
• I can't sweep my BTC private key

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SegWit 1

• What are "default", "compatibility" and "legacy" addresses? All about Segwit.