Coinomi Support

FAQ 19

• How much do I have to pay to use Coinomi?
• What are "default", "compatibility" and "legacy" addresses? All about Segwit.
• Why would you consider using a wallet that doesn't support 2FA/PIN/Fingerprint lock?
• Do you log my activity in your servers?
• If a hacker penetrates your servers will he steal my coins?

See all 19 articles

Exchanges 5

• HOW TO - Failed/Pending Exchanges
• HOW TO - Check the status of an exchange I performed in Coinomi
• Coins/Tokens unavailable in the in-app Shapeshift/Changelly exchange
• What are "Quick" and "Precise" exchanges?
• Exchange History - Information

dApps/Tokens (ETH) 15

• Linking to MyEtherWallet (MEW)
• Where are my tokens?
• How do I add a supported ETH token in Coinomi?
• How to manually add an ERC20 token?
• I have added a supported token to my Coinomi but the app shows the old wallet

See all 15 articles

Import/Export 7

• How to import my JAXX or EXODUS mnemonic into Coinomi?
• What is the difference between IMPORTING a private key and SWEEPING a wallet?
• Can I import my Electrum seed into Coinomi?
• How to import a Coinomi seed into Electrum?
• Can I import a standard private key to Coinomi?

See all 7 articles

Addresses/Transactions 9

• What are these 0.00 ETH transactions?
• Why is my transaction unconfirmed/stuck for hours/days?
• Can you cancel my transaction?
• Can I use my address for mining? Why did my address change?
• When looking at transactions for coins, some say "received with" and some say "received from". Why is that?

See all 9 articles

Password/Passphrase 9

• I've lost both my Recovery Passphrase and my Coinomi app password. Are my funds lost?
• How can I back up my wallet? What happens if I lose my phone?
• I restored my wallet using the correct passphrase but I don't see my funds.
• I have forgotten my app password, is it possible to recover it?
• I'm not sure that I have written down my passphrase correctly, how can I check it?

See all 9 articles

Forks 8

• All about forks
• Claiming your forked coins
• How to extract private keys from other wallets
• I can't sweep my BTC private key
• Accidentally sent BTC to Coinomi BCH wallet or sent BCH to Coinomi BTC wallet

See all 8 articles