FAQ
Please do not submit repeat tickets. Submission of repeat tickets only increases our backlog and does not get your ticket reviewed faster. Manual effor...
Wed, 6 Feb, 2019 at 7:55 AM
Your seed and private keys never leave your device. They are encrypted by an AES key derived from the password you currently have set for protecting the wal...
Sat, 18 Jan, 2020 at 6:11 AM
What is Omnilayer? Omnilayer is an open-source, fully-decentralised asset platform on top of the Bitcoin blockchain. What assets are available for Omni...
Wed, 18 Sep, 2019 at 6:12 AM
Sponsors’ banners are not ads. We will never display annoying, out of context, intrusive material that can disturb your wallet experience or allow network c...
Sun, 27 Oct, 2019 at 5:04 AM
“No Connection” appears when Coinomi is unable to communicate with the servers/nodes. You may also see a red dot on the corner of the screen, or the bloc...
Sat, 3 Aug, 2019 at 1:03 PM
What is the General Data Protection Regulation (GDPR)? The General Data Protection Regulation (GDPR) is an EU law which will be in effect from 25 May 20...
Sun, 7 Oct, 2018 at 8:46 AM
This article addresses what to do if you encounter a 'Token Transfer Error' when sending an Ethereum token. You may see this error on an explorer,...
Wed, 6 Feb, 2019 at 8:00 AM
Coinomi allows you to sign and verify messages on all supported coins. By signing a message with your address, you can prove that you own that address witho...
Thu, 5 Dec, 2019 at 11:08 AM
On November 2018 Callisto (CLO) started their Cold Staking contract. To be able to Cold Stake in Coinomi you must be using at least the app version 1.11.7 (...
Sat, 3 Aug, 2019 at 1:15 PM
Monero (XMR), Ripple (XRP), Binance Coin (BNB) and NEM (XEM) developers implemented extra fields for transactions, other than just destination and value. Th...
Wed, 7 Aug, 2019 at 5:05 PM