FAQ
Please do not submit repeat tickets. Submission of repeat tickets only increases our backlog and does not get your ticket reviewed faster. Manual effor...
Wed, 6 Feb, 2019 at 7:55 AM
Your seed and private keys never leave your device. They are encrypted by an AES key derived from the password you currently have set for protecting the wal...
Tue, 9 Jun, 2020 at 12:45 PM
Tether on Ethereum The Ethereum version of USDT is supported by Coinomi. Its ticker symbol is "eUSDT" to differentiate it from the Omnilayer toke...
Tue, 17 Mar, 2020 at 11:10 AM
Sponsors’ banners are not ads. We will never display annoying, out of context, intrusive material that can disturb your wallet experience or allow network c...
Sun, 27 Oct, 2019 at 5:04 AM
“No Connection” appears when Coinomi is unable to communicate with the servers/nodes. You may also see a red dot on the corner of the screen, or the bloc...
Sat, 16 May, 2020 at 12:21 PM
What is the General Data Protection Regulation (GDPR)? The General Data Protection Regulation (GDPR) is an EU law which will be in effect from 25 May 20...
Sun, 7 Oct, 2018 at 8:46 AM
This article addresses what to do if you encounter a 'Token Transfer Error' when sending an Ethereum token. You may see this error on an explorer,...
Wed, 6 Feb, 2019 at 8:00 AM
Coinomi allows you to sign and verify messages on all supported coins. By signing a message with your address, you can prove that you own that address witho...
Thu, 2 Apr, 2020 at 3:55 AM
On November 2018 Callisto (CLO) started their Cold Staking contract. To be able to Cold Stake in Coinomi you must be using at least the app version 1.11.7 (...
Sat, 3 Aug, 2019 at 1:15 PM
Monero (XMR), Ripple (XRP), Binance Coin (BNB) and NEM (XEM) developers implemented extra fields for transactions, other than just destination and value. Th...
Sun, 18 Oct, 2020 at 6:45 AM